Fix Your Failing Offshore Creative Team – Fast.

Offshore chaos? Frustrated clients?
Turn failing teams into creative power.

"Tobi seamlessly integrates with the offshore team as an extended part of it, contributing to brand success by ensuring quality and efficiency."

Deepak Shrivastava, Head of Moving Images, Tag Worldwide

My name is Tobi Steffens. I'm not just another consultant peddling textbook BPO theories.
I’m a Senior Art Director with over 13 years in the trenches, and I’ve personally navigated the exact storm you're in... and turned it into a triumph.

My Blueprint for Your Success:

Turning Around a High-Stakes Offshore Operation for a Global Leader.
Picture this:
a major global FMCG brand's EMEA account. An offshore creative operation in India, managed by a leading global creative production agency, that was, to put it mildly, significantly challenged. Budgets were bleeding, quality was tanking, and client dissatisfaction was through the roof. It was a high-stakes disaster.

I was brought in. And didn't just advise.

I rolled up my sleeves and single-handedly re-engineered the entire operation.
The result?
A complete transformation from a source of constant headaches into a high-performing, proactive unit that earned consistent client praise for speed, quality, and creativity.This isn't just a story; it's the proven,
battle-tested methodology I now bring to businesses like yours.

This is how we start building a BPO powerhouse:

  1. Deep Diagnosis:
    I uncover the true root causes of inefficiency - from hidden bottlenecks to cultural disconnects.

  2. Streamlined Workflows:
    We'll redesign processes for maximum clarity, efficiency, and clear team accountability.

  3. Effective Communication:
    You'll master strategies to build trust and open dialogue with your offshore teams.

  4. Empowered Teams:
    I help create an environment where your offshore talent is motivated to deliver their best creative work.

  5. Cultural Integration:
    We’ll adapt to and leverage local work styles, fostering genuine, productive collaboration.

Imagine This:
Your Offshore Team, Transformed.

  • Stunning, On-Brand Creative – Right First Time:
    Slash soul-destroying revision rounds.

  • Peak Efficiency & Real ROI:
    Stop overspending; free up your budget and your mind.

  • Delighted Clients, Relieved Teams:
    Picture positive feedback and stress-free collaboration.

  • Total Peace of Mind:
    Your global creative ops become a powerful asset, not a liability.

  • You, the Leader Who Delivers:
    Gain the respect you deserve for cracking the BPO code.

You've likely heard promises before.
Maybe you've even worked with consultants who delivered a hefty report but no real change.
The difference? I've done it.
My success isn't theoretical; it's based on a real-world transformation.
And while every business has its unique quirks, the core principles of process, clear communication, and cultural respect are universal – when applied by someone who knows how to make them stick.

Let's Find Out if Your BPO Can Be Saved.

Spoiler: It Probably Can.Book a Free, No-Obligation BPO Creative Operations Health Check call with me.
In just 30-45 minutes, we’ll dig into your specific challenges.
My Guarantee:
You’ll walk away from this free call with at least 1-2 immediately actionable insights to improve your offshore creative setup – or I’ll personally review a piece of your current creative output, free of charge.

Stop letting your BPO frustrations drain your energy and resources.

It’s time for a proven solution from someone who’s been in your shoes and paved the way to success.

Limited spots are available for these complimentary Health Check calls each month.
Don't let another week of BPO headaches go by.

You can have an offshore creative team that delivers exceptional quality, on time, every time.
Let me show you how.

setuOps -
Bridging Global Creative Teams for Peak Performance.